Know what
comes next.

Every equipment request is different. We'll confirm the arrangements that apply to your order in your quote and follow-up conversation.

Delivery & collection

Share your town or suburb and any steps, narrow access or setup requirements. Ask us to confirm the service area, timing, charges and who will arrange setup.

Rental arrangements

Tell us the equipment and dates you need. Confirm availability, the hire period, any deposit, collection and return arrangements, and the conditions for extensions or late returns.

Servicing & repairs

Provide the equipment type, make and model if known, and a description of the issue. Our team will confirm whether we can assist, the assessment process, costs and expected timing.

Warranty & product care

Warranty terms depend on the product and supplier. Ask for the applicable written terms, care instructions, exclusions and the process to follow if a problem occurs.

Before you commit.

Read our terms & conditions for enquiries, quotations, rentals and aftercare.

Confirm the model, dimensions, rated capacity, total cost and any additional charges. For medical-aid enquiries, check benefits and authorisation requirements before purchasing.

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